At Laluna, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website www.handmadebylaluna.com
1. Who we are
Laluna is an online shop offering handmade jewelry.
Business owner: Androniki Giatsou
Email: laluna.handmadedesigns@gmail.com
Country of operation: Greece
2. Personal data we collect
When you visit or make a purchase from the Site, we may collect the following information: your name, billing and shipping address, email address, phone number, payment information (processed securely by third-party providers), order details, IP address, browser type, and cookie data.
3. How we use your data
Your personal data is used to process and deliver your orders, communicate with you regarding purchases or inquiries, provide customer support, improve our website and services, and comply with legal obligations.
4. Legal Basis for Processing (GDPR)
We process your data based on the performance of a contract, compliance with legal obligations, our legitimate business interests, and your consent where required.
5. Cookies
We use cookies to ensure the proper functioning of the website and to enhance your browsing experience. You may control or disable cookies through your browser settings.
6. Data Sharing
Your personal data is shared only with trusted third parties necessary to operate our business, such as payment processors, shipping providers, and website hosting services. All third parties comply with GDPR regulations.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Under GDPR, you have the right to access, correct, or delete your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise your rights, contact us at [your email].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
10. Changes to this Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
For any questions regarding this policy, please contact us at laluna.handmadedesigns@gmail.com