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Have a question, a special request, or just want to say hello?
I’d love to hear from you.
mADE BY HAND
Every Laluna piece is handmade with care.
WORTH THE WAIT
Made to order within 3–5 business days.
SENT WITH LOVE
Carefully packed and shipped to you.
Let’s talk
Questions, custom ideas, or just saying hi.
Have Any Questions?
I’m here to help. Send me a message anytime.
Frequently Asked Questions
Each piece is handmade with care. Orders are usually prepared within 3–5 business days before shipping.
Shipping costs are calculated at checkout and depend on your location and selected shipping method.
Our jewelry is handmade using polymer clay combined with carefully selected metal components. Some designs may also include a thin layer of resin, used carefully to enhance durability and give a smooth, glossy finish.
Yes! Because each item is handmade, no two pieces are exactly the same and that’s part of the magic.
Simply wipe your jewelry gently with a soft, dry cloth after wearing. If your piece includes a resin finish, avoid water, alcohol or cleaning products to keep the surface smooth and shiny.
We recommend keeping your jewelry away from water, perfumes and cosmetics to preserve its beauty for a long time.
Returns are accepted within 14 days of delivery, as long as the item is unused and in its original condition.
If your item arrives damaged, please contact us immediately with photos and we’ll be happy to help.
A little reminder